FiLLiP Sdn Bhd offers a range of products/services including Technology & Innovation, Health & Wellness, Industry & Market Driven Intervention, Business Services, and Hospitality & Tourism. Our products/services are designed to meet the needs of various industries, providing tailored solutions that drive success and efficiency.

To request a service, please contact us through our Contact Us page or directly reach out to our service team at biz@fillip-group.com. Provide us with details about your needs, and we will guide you through the process and prepare a customized quote for you.

Our consulting services involve an initial consultation to understand your requirements and objectives. Following this, we will provide a proposal outlining our approach, deliverables, and timeline. To get started, please contact us at biz@fillip-group.com.

Yes, we offer customizable services tailored to the specific needs of different industries. Our team works closely with clients to understand their unique requirements and develop solutions that address their particular challenges and goals.

The timeline for completing a service project varies based on the scope and complexity of the project. During the initial consultation, we will provide an estimated timeline and keep you informed of progress throughout the project.

Yes, FiLLiP Sdn Bhd provides ongoing support and maintenance for many of our services. We offer various support packages and can customize a solution that fits your needs. For more information, please contact our support team at biz@fillip-group.com.

Our service professionals are highly qualified and experienced in their respective fields. They hold relevant certifications and have extensive industry experience, ensuring that you receive expert guidance and high-quality service.

Yes, we are happy to provide case studies and examples of previous work to demonstrate our expertise and the results we have achieved for other clients. Please contact us to request specific case studies or examples relevant to your industry.

If you encounter any issues or have concerns regarding our services, please contact our customer support team at biz@fillip-group.com. We are committed to addressing any issues promptly and ensuring your satisfaction with our services.

Yes, we offer Service Level Agreements (SLAs) for many of our services, outlining the standards and performance metrics we commit to. For details on SLAs specific to your service, please contact us directly.

Lead times vary depending on the product/service and order volume/specifications. Typically, our standard lead time is 6-8 weeks. For specific orders, please contact us directly for an estimated delivery schedule.

Yes, we offer samples of our products upon request. Please contact our sales team to arrange for a sample and provide details about your specific needs.

Yes, all our products/services adhere to industry standards and regulations. We maintain rigorous quality control measures to ensure that our offerings meet the highest standards of safety and performance.

We value your feedback and encourage you to share your thoughts with us. You can provide feedback by contacting our customer service team at biz@fillip-group.com.

Our standard payment terms are within 45 – 60 days. Specific terms may vary depending on the nature of the order and the agreement with the client. For detailed payment information, please contact our finance department.